All sitters are to be requested solely through the company, at all times, by using our online request form. This can be found under Current Client’s tab of our website, sohositters.com/request-a-sitter. This can be accessible through a mobile device, too. The passcode to access this page is universal and can be found in your emailed receipt. The passcode is NOT the passcode you used during sign up. That is your personal login for billing.